Smart Integrated
Facility Management

Seamless, reliable essential services so our clients can focus on their core businesses

Smart deployment of resources means cost optimization for our clients

Vision & Mission

MISSION

“We deliver shared success powered by our people, technology and commitment to excellence”


VISION

Quality through seamless solutions”

Since we started in 2011, ESOM has quickly grown.

We now provide services in more than 50 cities nationwide, with an impressive range of projects from small and straightforward, to large and complex.

Headquartered in Riyadh, we have offices in Jeddah, Al Khobar, Abha, Jubail and Yanbu, and are able to provide services in urban, as well as remote locations.

Core Values

  1. Quality and the continual improvement of every aspect of our business to improve service, efficiency and effectiveness
  2. Customer driven by striving to provide service of superior value to both internal and external customers, particularly through the optimum application of technology
  3. Success driven by learning from everything we do so that the results of our actions bring added value to our customers and the company
  4. Teamwork is the means by which we achieve our success, recognizing that a good and motivated team is stronger and more effective than any individual
  5. Integrity and Honesty are demanded to engender trust within and outside the organization and must underscore every action
  6. Reward and Recognition through all appropriate means to attract, retain and thank staff
  7. Sustainability through responsible practices ensure long-term value creation, uphold strong governance and compliance, and promote environmental and social stewardship.

ESOM team members are pragmatic, resourceful, problem-solvers

We know our people are our most important assets.  That’s why we put a major focus on training and development.  Our commitment to our people, coupled with an investment in technology and innovation, means ESOM people consistently respond or exceed client expectations.

We understand that our clients need smart responses to unforeseen problems, so we empower team leaders to make decisions on the ground – responsiveness is quick, and business as usual is accomplished as quickly as possible.

And our team members, now more than 6,000 strong, focus on giving our clients the best opportunities to ensure their customers and colleagues, in turn, have excellent facility experiences.

It’s this level of service that has earned us the reputation of being value-oriented, efficient and resourceful.

Clients consistently rate our performance above 90% *

*performance-linked contracts

Since we started in 2011, ESOM has quickly grown.

We now provide services in more than 50 cities nationwide, with an impressive range of projects from small and straightforward, to large and complex.

Headquartered in Riyadh, we have offices in Jeddah, Al Khobar, Abha, Jubail and Yanbu, and are able to provide services in urban, as well as remote locations.

Smart Value

Our focus on planning means we are able to make smart deployment of resources, resulting in cost savings for our clients

ESOM team members are pragmatic, resourceful, problem-solvers

We know our people are our most important assets.  That’s why we put a major focus on training and development.  Our commitment to our people, coupled with an investment in technology and innovation, means ESOM people consistently respond or exceed client expectations.

We understand that our clients need smart responses to unforeseen problems, so we empower team leaders to make decisions on the ground – responsiveness is quick, and business as usual is accomplished as quickly as possible.

And our team members, now more than 6,000 strong, focus on giving our clients the best opportunities to ensure their customers and colleagues, in turn, have excellent facility experiences.

It’s this level of service that has earned us the reputation of being value-oriented, efficient and resourceful.

Clients consistently rate our performance above 90% *

*performance-linked contracts

Mechanical service staff